FAQS

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How does one begin a custom build?

The first step is contacting John and discussing your particular interest, your playing styles, the type of tone you are looking for, and the options that you are interested in. After that process is undertaken, an order form is filled out and an estimate is prepared, a down payment is made, and the project begins.

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How long does it take to complete a special order? 

 

Generally it takes about 4 to 5 months.  

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What are the “Options”?

I provide my customers with a range of options including - woods, colors, bindings, inlays,  pickups, neck widths and profiles, and different models. Some options are easy and others are more complex. Estimates are given for custom inlay projects or more complicated requests.

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How does one read the instrument's serial number? 

The first two numbers are sequential for the total number of instruments that I have completed. The second two numbers are the month that particular  instrument was completed and the last 2 numbers are the year in which it was completed.  Serial number 440816 would be the 44th instrument, completed in August of 2016.

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What is covered under my instrument's warranty?

Widman Custom Electrics’ instruments are warranted to be free from defects in materials and workmanship, to the original purchaser, for as the original purchaser owns the instrument, subject to the limitations contained in this warranty.  If at any time the instrument malfunctions as a result of faulty workmanship or materials, Widman Custom Electrics will replace or repair the instrument as it deems appropriate. The Widman Custom Electrics’ Warranty does not cover the following: wear and tear from normal use, any damage that is the result of misuse, abuse, acts of nature or unauthorized modifications. Damages from unauthorized or self-made repairs, improper maintenance, accidents, exposure to adverse temperature and/or humidity, and other careless actions will not be covered. Shipping damages are only covered by the insurance provided by the customer at the time of shipping. No other implied or express warranties whatsoever are a part of this warranty.